People usually prefer to deal with from someone they get on well with, so be sure to always be nice. Offer them something to drink and make them as comfortable as possible.
Be presentable. Don’t welcome prospective buyers wearing your pyjamas or looking like you’ve just woke up from sleep; you might scare some of them away.
Don’t stick to the viewers
Show them around the property, but also let them have their own space and time to explore the place themselves. They are most likely picking their future home, so don’t try to rush them.
Never lose your temper
Even if someone makes an (in your point of view) improper comment on one of your treasured belongings in the property, try to stay calm and detached. Everyone is entitled for having their own opinion.
Answer their enquiries
Viewers will want to know about various things, so it is better to have a list with answers at hand. Buyers will want to know some of the following:
- why you are selling the property
- how much utility bills would amount to
- how much have you paid for the property
- what is to be included in the sale (you should have a list ready)
- whether you have encountered any problems in the neighbourhood
- how many prospective buyers have seen the property and / or made an offer;
Always be honest when answering their queries. Although, you don’t have to immediately tell them that your house has already been on the market for a few months now, but if they ask you specifically about this matter, you have to tell them the truth.
Not all the people who come to look at your property are trustworthy. There are some rules to follow in order to warrant your personal safety:
- Keep your valuables in a safe place
- Do not leave any viewers alone in a room for quite a long time
- Ensure that you’re not alone when you let people into your home
- If anyone wants to have a look around your house, take their details and organize a date for a viewing
Weighing Up the Prospective Buyers
This is your chance to get to know prospective buyers and find out whether they are trustworthy enough and serious in their interest. These are the things you should find out:
- How soon they want to move in the property
- How many other properties they have seen and how many offers they have made
- Whether they already have a mortgage agreement yet and how much they can afford
You should make notes about your potential buyers. This includes their contact details, your personal impression, as well as the answers to the questions stated above. Keeping your own record helps you make a sound decision once their offers start coming in.
Other Types of Buyers
- Buy-to-Let or BTL investors are most commonly professional and well-organized in their dealings and you should not be concerned about the money. Nevertheless, they can be cold-blooded and merciless when it comes to the bargaining part.
- First-time buyers can be reasonably easy to deal with. Most of them have usually tidied up their mortgage. While they may be true in their interest, their finances might be quite tight.
- Browsers are quite unpredictable since they have not decided on what to do yet. Approach these persons carefully.
Table Of contents
- Home Selling Guide Intro
- Knowing When To Sell Your House
- Expenses Involved In Selling Your House
- Who Will Sell Your Property
- Valuing your Property
- Choosing An Agent
- Selling Your Home Privately
- Selling A Property At Auction
- Preparing Your Property For Sale
- Property Viewings
- Conveyancing For Sale
- The Sale Completion